Website – runtools.lv

Client - a capable individual or legal entity placing Orders on the Website.

Seller - the online store located on the Website.

Order - a properly formatted and paid request from the Client for delivery to the specified address of a list of Goods selected on the Website.

Goods - an object of the material world, not excluded from civil circulation and offered for sale on the Website.

1. General Provisions

1.1. By ordering goods through the online store, the Client agrees to the Terms of Sale of Goods (hereinafter - Terms) set out below.

1.2. These Terms, as well as the information about the Goods presented on the Website, constitute a public offer.

1.3. The Seller reserves the right to make changes to these Terms, and the Client agrees to regularly monitor changes in the Terms.

1.4. When placing an order, the client must familiarize themselves with the general rules of use, delivery, payment, return conditions, and confirm their agreement in the appropriate field. If the client does not agree with these rules, the order will not be processed.

1.5. The general rules, hereinafter the Purchase Agreement between the Buyer and the Seller, is considered concluded from the moment the Buyer selects the goods, places them in the shopping cart, and clicks the "Place Order" button.

1.6. Each purchase agreement concluded between the Seller and the Buyer is registered and stored in the database of the online store “Runtools.lv”.

2. Registration on the Website

2.1. To place an Order, the Client may voluntarily register on the Website.

2.2. The Seller is not responsible for the accuracy and correctness of the information provided by the Client during registration.

2.3. The Seller undertakes not to disclose to third parties the username and password specified during registration. If the Client suspects that their username and password are not secure or may be used without authorization by third parties, the Client agrees to immediately notify the Seller by sending an email to the Customer Service at info@runtools.lv.

3. Placing an Order

3.1. The Client independently places an Order on the online store's Website.

3.2. When placing an Order, the Client must provide the following information:

3.2.1. First Name, Last Name

3.2.2. Exact address

3.2.3. Email

3.2.4. Phone

3.3. The Order is considered placed and enters processing only after full payment.

3.4. All informational materials presented on the Website regarding the properties and characteristics of the Goods are for informational purposes. If there are questions regarding the properties and characteristics of the Goods, the Client may contact the Seller via email before placing the Order.

3.5. If the ordered Goods are not available in the Seller's warehouse, including for reasons beyond the Seller's control, the Seller has the right to cancel the Client's Order and notify the Client by sending an electronic message to the address provided during Order registration.

3.6. In the event of Order cancellation, the cost of the Goods will be refunded to the Client by the Seller in the same manner in which the Goods were originally paid for.

4. Delivery

4.1. Delivery of the Goods by the Seller is carried out to the address specified when placing the order. Delivery times for the goods are indicated on the seller's website.

4.2. The Seller undertakes to make every effort to reduce delivery times.

4.3. The risk of accidental loss or accidental damage to the Goods passes to the Client at the moment of delivery of the Order to the Client and the recipient's signature on the documents confirming the delivery of the Order. In the event of non-delivery of the Order, the Seller will reimburse the Client for the cost of the Order and delivery after receiving confirmation of the loss of the Order from the Delivery Service.

5. Payment for the Order

5.1. The price of the Goods is indicated on the Website. In case of incorrect pricing of the Goods ordered by the Client, the Seller informs the Client for confirmation of the Order at the corrected price or cancellation of the Order. If it is impossible to contact the Client, the Order is considered canceled, and the Seller will return the amount paid for the Order to the Client.

5.2. The price of the Goods on the Website may be changed by the Seller unilaterally.

5.3. Payment methods for the Goods are indicated on the Website in the "Delivery and Payment" section.

5.4. The Seller has the right to offer discounts on the Goods and establish a bonus program. Types of discounts, bonuses, the procedure, and conditions for accrual may be changed by the Seller unilaterally.

5.5. The Seller has the right to establish discounts for the promotion of a particular payment or delivery method for the Goods. In this case, the Seller may limit the conditions for the discounts.

6. Return of Goods

6.1. The return of Goods is possible in the case of:

6.1.1. If the Seller sent Goods of inadequate quality.

6.1.2. If the Seller sent Goods of inadequate configuration.

6.1.3. If the Seller sent Goods that do not correspond to the description and technical specifications indicated on the Website.

6.1.4. If the Seller sent Goods whose installation and use may harm the Client or third parties.

6.2. The return of Goods is not possible in the case of:

6.2.1. If the client used the Goods for unintended purposes.

6.2.2. If the Goods were used, soiled, broken, scratched, or damaged in any other way.

6.2.3. If the appearance, consumer properties, or original packaging were damaged.

6.2.4. When returning the Goods, the Buyer must pack the parcel in such a way that the Goods and the original packaging are not damaged during shipping. Returns without the original packaging are not allowed!

Using the original packaging of the Goods as packaging for the parcel is not allowed!

Using adhesive tape that is stuck to the original packaging is not allowed!

Any inscriptions and stickers that do not correspond to the original packaging are not allowed!

If one or more of the above rules are not followed, claims will not be accepted, and money will not be refunded or sent back!

6.3. In the case of returning the Goods, the Seller will refund the amount paid to the Client in the same manner in which the Goods were originally paid for.

6.3.1. Only the amount paid for the Goods will be refunded. The amount paid for delivery will not be refunded.

6.4. Postal expenses related to the return of the Goods are paid by the Client.

6.5. The Seller has the right to refuse to accept the Goods back from the Buyer or to pay compensation if the Goods are returned used, not in the original packaging, the packaging has serious damage, seals or tags have been removed from the Goods, protective film has been removed (if any), or there are noticeable signs of use, such as scratches, greasy stains, dirt, and other defects.

7. Liability

7.1. The Seller is not liable for damages caused to the Client due to improper use of the Goods ordered on the Website.

7.2. The Seller undertakes not to disclose the information received from the Client.